🔁 Hassle-Free Returns
✓ Our Promise to You
If you’re not 100% satisfied, return it within 30 days for a full refund — no questions asked. We’ll even cover return postage.
Eligibility
- •
Item must be in like-new condition with original packaging - •
Initiate return within 30 days of delivery - •
Provide order number or proof of purchase
Easy Return Process
1
Email info@cardiomate.co.uk
Include your order number and reason for return
2
We’ll email your return label
Or arrange Royal Mail pickup at your convenience
3
Get refunded within 5 days
Full refund to your original payment method
↩️ Refund Policy
- Full refunds for all eligible returns
- Original shipping fees non-refundable (unless our error)
- Once the returned item is received and inspected, refunds will be processed within 5 working days. Please note that depending on your card issuer, it may take up to 14 days for the refund to appear in your account.
❌ Non-Returnable
- Items after 30-day window
- Damaged/altered items (not our fault)
- Missing parts/accessories
⚠️ Defective Items?
Contact us immediately at info@cardiomate.co.uk for free replacement or full refund.
We’ll email a prepaid return label the same day.
Start Your Return
Average response time: under 2 hours during business hours